Excelsior Classes Refund & Change Policy for SY 2026-2027

Refund Policy & Class Change Policy

Excelsior Classes understands that family circumstances may change. At the same time, accurate enrollment is essential for building strong, well-attended classes where students can thrive. Our policy is designed to balance classroom stability and teacher compensation with family flexibility.

Any course canceled by Excelsior Classes prior to the start of classes (due to class minimums or other reasons) will receive a full refund of all tuition and applicable fees.

Non-Refundable Fees

The following are non-refundable under all circumstances:

Family registration fees and individual student fees
Self-paced course purchases — once a student has been placed into a self-paced course, no refund is available regardless of whether the course has been accessed
Course deposits — see below

Understanding the Course Deposit

At the time of enrollment, the required initial payment — whether 30%, 50%, or 100% of tuition depending on registration date — includes a non-refundable course deposit. This deposit secures the student’s seat, confirms instructor commitment, and helps determine whether a course will move forward.

The deposit is not a separate charge. It is built into your initial payment and applied toward total tuition. It is non-refundable in all cases, including if a refund of remaining tuition is issued.

Refund Schedule

Refund eligibility is based on the date written notice of withdrawal is received by Excelsior Classes. The course deposit is non-refundable and is factored into the percentages below.

Fall and Full-Year Enrollments

Written Notice of Withdrawal Received	Refund Amount
Through July 30	70% of total tuition
August 1 – first Friday of classes (5:00 PM ET)	50% of total tuition
After the first Friday of classes (5:00 PM ET)	No refund

Spring Enrollments

Written Notice of Withdrawal Received	Refund Amount
Through December 23	70% of total tuition
December 24 – first Friday of classes (5:00 PM ET)	50% of total tuition
After the first Friday of classes (5:00 PM ET)	No refund

Course Changes: Your Two Options

If you need to drop a course before classes begin, you have two options:

Option A: Switch Courses (No Refund Requested)

Switching courses is free. Many programs charge a course change fee — we don’t. If you switch to another available course and do not request a refund:Your course deposit may be transferred to the deposit for the new course

Your course deposit transfers to the new course
Any tuition payments already received apply toward the new course’s tuition
All transfers must occur within the current academic year and are subject to availability and approval

This is a direct fund transfer and is not considered a refund.

Option B: Withdraw and Request a Refund

If you withdraw and request a refund:

Refunds are issued according to the schedule above
The course deposit is non-refundable and is retained
After a refund is issued, the retained deposit may be applied toward the deposit for another course within the current academic year — for any registered student in the family
To apply the retained deposit to a new registration, families must request a coupon code in writing
Any new registration is a separate transaction subject to current pricing and availability

Course changes are available through the end of the first week of classes, subject to seat availability. After the first week, course movement is generally not permitted.

Additional Details

There is no course change fee. If you switch courses, your deposit transfers directly to your new course — one deposit per course. The only limitation is that deposits apply toward another deposit, not toward a remaining tuition balance, and transfers are available through the end of the first week of classes. Deposits may not be banked or held for future use.
Refunds are calculated based on payments received as of the date written withdrawal notice is received
For payment-plan participants, any applicable refund is limited to tuition collected to date; remaining scheduled drafts will be canceled upon withdrawal
Refunds are net of any payment-processing fees (credit card or ACH) already incurred

ESA and Third-Party Funded Enrollments

Excelsior Classes’ refund policy applies equally to all families, including those using Education Savings Accounts (ESA) or other third-party funding sources. By enrolling, families agree to these terms regardless of funding status, reimbursement delays, or vendor approval outcomes.

Parents are financially responsible for any tuition or fees not covered by the funding source, including any resulting balance due. Families with unpaid balances may be ineligible for future enrollment.

Questions about course changes or withdrawals may be directed to our registration team at registration@excelsiorclasses.com.

This policy applies to the 2026–2027 academic year and supersedes all prior versions.

How To Purchase Classes