Excelsior Classes Refund & Change Policy for SY 2026-2027

Refund Schedule

Refund eligibility is based on the date written notice of withdrawal is received by Excelsior Classes. The course deposit is non-refundable and is factored into the percentages below.

Fall and Full-Year Enrollments

Spring Enrollments

Course Changes: Your Two Options

If you need to drop or switch a course, you have two options. Note that refund eligibility and course switch availability each have their own deadlines — see below.

Option A: Switch Courses (No Refund Requested)

Switching courses is free. Many programs charge a course change fee — we don’t. If you switch to another available course and do not request a refund:

• Your course deposit transfers to the new course
• Any tuition payments already received apply toward the new course’s tuition
• All transfers must occur within the current academic year and are subject to availability and approval
• Course switches are available through the end of the first week of classes only. After that, course movement is generally not permitted.
• ESA-funded families: course switches are limited to equivalent-length courses only. See ESA and Third-Party Funded Enrollments below.

This is a direct fund transfer and is not considered a refund.

Option B: Withdraw and Request a Refund

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Refunds follow the schedule above. The deposit is non-refundable and remains as a retained deposit — a single-use credit, not cash.

• One deposit = one new course, for any student in your family. It can’t be combined with other deposits or stacked onto a single registration. For example, if you withdraw from three courses, you have three separate credits, each good toward one new course.
• Same school year only. A deposit retained during the 2026–2027 school year can only be applied to a 2026–2027 course — it cannot be used for the following school year.
• Request it in writing. Email us if you want to register for a new course, and we’ll apply the credit and invoice you directly — no coupon code needed.
• Current pricing and availability apply. The new course is billed at its current price and subject to availability; the credit covers just the deposit portion, so you’re invoiced only for remaining tuition.

Additional Details

• Refunds are calculated based on payments received as of the date written withdrawal notice is received
• For payment-plan participants, any applicable refund is limited to tuition collected to date; remaining scheduled drafts will be canceled upon withdrawal
• Refunds are net of any payment-processing fees (credit card or ACH) already incurred

ESA and Third-Party Funded Enrollments

Excelsior Classes’ refund policy applies equally to all families, including those using Education Savings Accounts (ESA) or other third-party funding sources. By enrolling, families agree to these terms regardless of funding status, reimbursement delays, or vendor approval outcomes.

Course changes for ESA-funded students are limited to courses of equivalent length and term (full-year to full-year, single-semester to single-semester). Switching between a full-year and a semester course — in either direction — is not permitted under Option A. Families using ESA funding who wish to change to a different-length course must withdraw and re-register as a new enrollment, subject to the standard Refund Schedule and ESA vendor timing requirements.

Parents are financially responsible for any tuition or fees not covered by the funding source, including any resulting balance due. Families with unpaid balances may be ineligible for future enrollment.